Pro Shop Caddie picks up your phone 24/7. It handles inquiries about tee times, hours, the range, and more, while initiating transfers and answering questions so your team can stay with your guests.
A golfer calls to book a tee time for Saturday. The agent answers questions about available times and course logistics before sending them an SMS link to book their tee time.
From tee time and course status inquiries to transfers and booking assistance. Your AI agent can navigate anything calls throw at it.
Sends a booking link via text to the caller’s phone for easy tee time reservations.
Handles questions about tee time availability and booking details.
Provides real-time course open or closed status updates.
Handles group outing and event booking requests.
Answers questions about range hours, availability, and pricing.
Answers questions about golf lesson availability and scheduling.
Transfers the caller to the right person or department.
Transfers the caller directly to the cafe for food and drink orders.
“One of our favorite features of Pro Shop Caddie is how easy it is to customize. We can add answers to the questions our customers ask most often, and if the AI doesn’t know something, it will transfer the call to the golf shop. We can then update the system, so it’s ready to answer that question the next time someone calls.”
In a single 30-minute session, we configure your agent with your course’s hours, policies, tee time system, and custom call flows.
Pro Shop Caddie lays on top of your existing number. No new hardware, no IT setup. Just enable call forwarding in 60 seconds and you’re live.
Your AI agent picks up in under a second, handles the inquiry, and logs every call. Complex requests get transferred to your team.
See every call, transcript, and outcome in your dashboard. Tune the agent’s responses anytime from your browser.
Never miss a call again. Your agent answers every inbound call instantly, day or night, weekends included.
Every conversation is recorded, transcribed, and stored. Review what callers asked and how the agent responded.
You control exactly when and how the agent transfers calls. Set rules with intent or caller requests, fully customizable to how your course operates.
The agent texts callers a direct booking link for tee times. No hold music, no manual entry required.
Trained on golf course operations: tee times, handicaps, cart policies, dress codes, and more. No generic chatbot.
Choose your agent’s voice, name, and personality. Match your course’s brand, from formal private club to friendly public course.
Track call volume, pickup rates, frequent callers, recent activity, and more.
We can customize your voice, policies, and call flow for your course in one onboarding session. Live in a matter of hours.
